FAQ


Click on the links to the left for systems requirements, download and installation, frequently asked questions or game play questions. May we suggest: many problems can be fixed by downloading the latest version.

 

TECHNICAL:

DO YOUR GAMES RUN ON WINDOWS XP OR VISTA?

No. The games currently do not run on Windows XP or Vista (and never will).

DO THEY RUN ON IPADS, IPHONE, ANDROID OR OTHER MOBILE DEVICES?

Aztech Games and Making Camp run on iPads, Android tablets and Android phones. We expect to release our first iPhone games in 2018.

DOES IT RUN ON CHROMEBOOKS?

Forgotten Trail and

A WINDOW POPS UP ON MY MAC SAYING I CAN’T START THE GAME BECAUSE IT’S FROM AN “UNIDENTIFIED DEVELOPER.” WHAT DO I DO?

On Mac computers, newer versions of the OS X operating system require you to give permission to open certain applications. In this case, to launch the game: Control+Click, or Right-Click the game icon instead of Double-Clicking it.

Select “Open” from the menu. Now click “Open” on the following window that comes up.

You will only have to do this the first time you open the game; after that you can simply Double-Click the game icon to open the game.

I AM PLAYING FORGOTTEN TRAIL OR AZTECH  AND WHEN I GET PAST THE VIDEOS, THE GAMES WON’T PLAY.

Have you updated your browser lately? The games use WebGL which has run on most browsers, including Chrome and Firefox, for the past two years. Update your browser and the games should work.

DO I NEED INTERNET TO PLAY THE GAME?

For Fish Lake , Spirit Lake , iPad version of Aztech, iPad/Android versions of Making Camp : Yes, but only to start the game. This is so you can login with your username and password to resume playing in the same spot that you left off each time you play the game.

For Forgotten Trail  and WEB VERSIONS Aztech  and Making Camp: Yes. These games run online

 

I AM HAVING TROUBLE LOGGING ON.

Did you make sure the computers are connected to the internet and not in airport mode? In order to play this game you must connect to the internet only when you login. This is so that your progress can be tracked and recorded in order to provide results for the teacher. There is a button in the top right of the keyboard that sets the computer to airport mode and frequently it is hit it by accident.

 

WHY WON’T THE GAME RESPOND? I’M USING THE ARROW KEYS TO MOVE, HITTING THE CONTROL KEY TO SHOOT, NOTHING IS HAPPENING!

It’s most likely that you have some how moved out of the game play window. Use your mouse or keypad to move your cursor (the arrow) over the game, then click to make this the active window. Try using your keys again. We bet they’ll work.

 

CAN I USE A GAMEPAD/CONTROLLER TO PLAY INSTEAD OF THE KEYBOARD?

The games require inputting digits to answer math questions. So you are better off sticking to the keyboard. Additionally, one of our aims is to help students learn to operate computers.

 

I NEED TO EXIT THE GAME, BUT WANT TO SAVE MY PROGRESS, WHAT SHOULD I DO?

Remember your login, and the game will return you to the same level where you left off.

 

I FORGOT MY LOGIN.

If you are playing our game as part of a classroom assignment, first ask your teacher if he or she has a copy of your login. If your teacher does not, please have them contact us at info@7generationgames.com so that we may look up your login. If you purchased an individual license of the game, please email us at info@7generationgames.com and let us know approximately the first date that you logged on and if you have any idea of what your login might have been.

 

I FORGOT MY PASSWORD.

We cannot retrieve any user passwords. You would need to start the game over with a new login and password.

 

WHAT HAPPENS IF I COME ACROSS A GLITCH OR PROBLEM IN THE GAME?

Contact 7 Generation Games and let us know about the problem that you experienced. Please email info@7generationgames.com

 

MY COMPUTER DISPLAY LOOKS FUNNY.

Go to your computer settings and inspect your screen resolution. Make sure that your proper screen resolutions has set for your device.

 

HOW DO I TELL IF I DON’T HAVE AN INTERNET CONNECTION?

On a PC: Look in the bottom right-hand corner of your screen to find your internet access icon. Typically, it is several bars stacked up next to one another. Click on that icon to see if you are connected to the internet.

On a Mac: Look in the top right-hand corner of your screen and click on the small fan-shaped Wi-Fi icon. Click this and select “Open Network Preferences” where you can verify if you are connected to the internet.

 

MY INTERNET DOES NOT WORK.

If you are trying to connect to a wireless network, make sure that you are entering the correct user name and passwords. I you are trying to connect to a wired network, check your modem to make sure that all of the lights are on and showing that the modem is working correctly.

 

ABOUT THE GAMES:

 

AUDIENCE – AKA WHO ARE THESE GAMES FOR?

I HAVE A 3 YEAR-OLD SON AND WONDERED WHAT AGE RANGE YOUR EDUCATIONAL GAMES ARE GEARED FOR?

Approximately 90% of our players are aged 9-14 years. Some older people – up to adults in their 70s – play just for fun. A small number of gifted first- and second-graders play our games. The youngest person to have ever won Spirit Lake without help was six years old.

 

IS THE GAME IN 3D OR 2D?

Most games frequently switch between 3D and 2D. There are 3D exploration and task-based parts, and then there are word problems, mini-games, etc. in 2D. The Making Camp games are the exception. Currently, these are all 2D.

 

IS THERE A MULTIPLAYER OPTION?

Our games are only single player at this time.

 

SO IS SPIRIT LAKE: THE GAME JUST FOR NATIVE AMERICAN STUDENTS?

No. That’s the short answer. But we get this question a lot. The game will be available to any district, school, class or individual who wants to purchase a license.

 

We did initially develop this game with Native American students in mind. We have extensive ties to the reservation and we saw that American Indian students were severely underperforming when it came to math. So we created this game as a way to engage these kids when it came to math learning.

 

As we had hoped when we set out to develop Spirit Lake: The Game, the kids loved it and their math scores improved. But something we didn’t expect also happened along the way. This game that we’d created for what we thought was a smaller — but albeit substantial — market seemed to have a lot more marketability than we’d imagined.

 

Our CEO had made a few mentions of Spirit Lake: The Game on her blog and social media. We’d piloted it in a couple of schools. We hadn’t done any real marketing, but word began to spread. We started getting inquiries from schools and after-school programs in Native American communities across the country asking to be test sites or even just asking to purchase licenses outright. Then we had non-Indian schools and after-school programs inquiring about how they too could get our game into their classrooms. After all, not only does it teach math, but also combines a social studies component. Our depiction of the Dakota (Sioux) at the time of first contact is historically and culturally accurate, incorporating aspects of tribal life, native language and natural environment.

 

We have also identified a market for this game among home-schooled students.

 

DO I NEED TO BE NATIVE AMERICAN TO PLAY THE GAME?

No, we welcome all students and users from all over the world to play!

 

WHAT IF I GET STUCK AND NEED HELP DURING THE GAME?

Press the “?” key for help at any time during the game. Please note that PC’s have two “?” keys and only the bottom, right-hand “?” will work- the “F1/?” key will not pull up the help menu.

 

HOW LONG DOES A FULL GAME LAST?

This will vary from person to person. However, if you go through the whole game without making a mistake and also answer every single question correctly along the way on the first try, then the game can be completed in 45 minutes to an hour. Each game takes the typical student about 2 – 3 hours.

 

PURCHASES AND EXTRAS:

 

IF A NEW VERSION OF THE GAME I ALREADY PURCHASED HAS BEEN RELEASED, DO I NEED TO PAY FOR THE NEW VERSION?

You do not need to buy another copy of the game, we will be happy to email the updated version directly to you.

 

WHAT ELSE IS AVAILABLE WITH THE GAME?

If you are looking for information on what else is available with the game, such as getting access to the videos, PowerPoint presentations and more, please check out the teacher resource pages, found under the RESOURCES menu on our home page.